Terms of Service

Last Updated: March 31, 2026

Please read these Terms of Service ("Terms") carefully before using our Service. By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

Definitions

  • Company: Linear Leads LLC ("we," "us," or "our"), P.O. Box 15043, Chattanooga, TN 37415.
  • Service: Our website (linearleads.com) and related lead generation services.
  • You: The individual or entity using the Service.
  • Device: Any tool (e.g., computer, phone) used to access the Service.

Acknowledgment

By using the Service, you agree to these Terms and our Privacy Policy, which governs data collection (e.g., names, phone numbers, emails submitted via forms). You must be over 18 to use the Service. If you disagree with any part of these Terms, do not use the Service.

Our Service

We provide digital marketing and lead generation services for home service businesses, including but not limited to website development, Google Ads management, search engine optimization, and marketing automation. We collect user data via website forms to connect businesses with potential customers. No payments are processed directly via the website. For questions about billing or third-party transactions, contact us directly.

Performance Guarantee

Certain service offerings may include a performance guarantee as described on our website or in a separate service agreement. The specific terms, conditions, eligibility requirements, and definitions (such as what constitutes a "qualified estimate" or "lead") of any guarantee are governed exclusively by the written service agreement between Linear Leads LLC and the client. Marketing language on the website describing any guarantee is for informational purposes and does not constitute a binding offer. The signed service agreement controls in all cases.

Client Responsibilities

If you engage us for marketing services, you acknowledge that results depend in part on your timely cooperation, including but not limited to: providing necessary account access and business information, maintaining adequate advertising budgets as agreed, responding to leads and inquiries in a timely manner, and providing honest and accurate feedback regarding lead quality. Failure to fulfill these responsibilities may affect campaign performance, and Linear Leads LLC shall not be held liable for diminished results caused by client inaction or delayed participation.

Payments and Cancellation

Payment terms, billing schedules, and cancellation policies are outlined in each client's individual service agreement. In the absence of a signed service agreement, our standard terms apply: clients may cancel services at any time by providing written notice to lukas@linearleads.com. No refunds are issued for services already rendered or work already completed. Any prepaid amounts for future services not yet delivered may be refunded at the sole discretion of Linear Leads LLC.

Intellectual Property

All content on the Service, including text, graphics, logos, and software, is the property of Linear Leads LLC and is protected by copyright and trademark laws. Unauthorized reproduction, distribution, or use of any content is prohibited without prior written consent.

Links to Other Websites

Our Service may contain links to third-party websites that we do not own or control. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review their terms before engaging with them.

Termination

We may suspend or terminate your access to the Service for any reason, including breaches of these Terms, without prior notice. Upon termination, your right to use the Service ceases immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, the total liability of Linear Leads LLC for any claims arising from the use of the Service shall not exceed $100 or the total amount you have paid to us through the Service, whichever is greater. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption.

Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Tennessee and the applicable federal laws of the United States, without regard to conflict of law provisions.

Dispute Resolution

If you have a dispute with us, you agree to first contact us informally and attempt to resolve the matter in good faith. If the dispute cannot be resolved informally within 30 days, it shall be settled via binding arbitration conducted in Hamilton County, Tennessee, in accordance with the rules of the American Arbitration Association.

Changes to These Terms

We may update these Terms at any time. Changes are effective upon posting to this page. For material changes, we will provide at least 30 days' notice via email or a prominent notice on the Service. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

Contact Us

Questions about these Terms? Reach us at: